Should black Napa counter stool have stain missing in spots?
My 3 chairs just arrived and I was disappointed to find that the stain is missing in several spots on two chairs. I did not open the third box. I wondered if it was an attempt to have the chair look antiqued or a rubbed finish. I spoke to a rep who indicated that this should not be the case. I would like to exchange them but not if my new chairs will also have stain missing. Other customers mentioned a strong odor when first opened. In my case there was no odor at all so I am questioning whether my chairs missed a step in the process?
I look forward to hearing back from you.
3 years, 4 months ago