cbam
cbam's stats
 
  • Review count
    1
  • Helpfulness votes
    0
  • First review
    October 5, 2013
  • Last review
    October 5, 2013
  • Featured reviews
    0
  • Average rating
    3
 
  • Question count
    1
  • Helpfulness votes
    0
  • First question
    October 5, 2013
  • Last question
    October 5, 2013
  • Featured questions
    0
 
 
 
cbam's Reviews
 
Give your kitchen an instant upgrade with our handsome Napa Barstools. Handcrafted to endure the everyday wear of a busy eating area, Napa features a solid wood frame, attractive windowpane back, and lifetime-guaranteed, 180° memory-return swivel. Leather-upholstered seat provides ultimate comfort Brass-plated footrest protects finish Some assembly Imported
 
Overall: 
3 out of 5
3 out of 5
Napa Barstool..Counter Height,
Date:October 5, 2013
Bycbam
New/Existing Customer:New
Date:October 5, 2013
I just received an order of the Napa counter stools in the black finish. I was surprised to find that the finish is missing in several spots, back of the chair, sides and legs. I thought that perhaps it was meant to be that way in an attempt to have the chair look antiqued, a type of rubbed finish. I called and the rep indicated that they are not supposed to be like that. They did not have the odor that many customers spoke of so I am wondering if my chairs missed a step in the finishing process. Otherwise the quality is very good and the seat is comfortable. I am just disappointed in the finish. I would love to hear whether other customers' black or brown chairs are missing stain in spots. If that was the case I am not sure I would want to exchange for another set. There was no mention of a rubbed or antiqued look for the black and brown finish in the catalog.
 
cbam's Questions
 
Give your kitchen an instant upgrade with our handsome Napa Barstools. Handcrafted to endure the everyday wear of a busy eating area, Napa features a solid wood frame, attractive windowpane back, and lifetime-guaranteed, 180° memory-return swivel. Leather-upholstered seat provides ultimate comfort Brass-plated footrest protects finish Some assembly Imported
 

Should black Napa counter stool have stain missing in spots?

My 3 chairs just arrived and I was disappointed to find that the stain is missing in several spots on two chairs. I did not open the third box. I wondered if it was an attempt to have the chair look antiqued or a rubbed finish. I spoke to a rep who indicated that this should not be the case. I would like to exchange them but not if my new chairs will also have stain missing. Other customers mentioned a strong odor when first opened. In my case there was no odor at all so I am questioning whether my chairs missed a step in the process?
I look forward to hearing back from you.
6 months ago
Customer avatar
by
cbam
Connecticut, USA