My family has purchased a total of 5 of these mats for 3 different houses. We think that they are very attractive and comfortable to stand on. However, they all exude a horrible odor. My daughter and son (in separate houses) begin coughing whenever they enter the room. We have tried hanging them outside to air outside to no avail. Do you have any idea of what chemical is producing this odor and how it can be removed. With 7 small children exposed to these mats we are very concerned. If there is no way to get rid of this, please advise as to the procedure for returning these mats.
I also own the black bistro mat, which had a chemical smell initially, but that dissipated in a few days.
Thank you for your assistance.
1 year, 3 months ago